Answer to your most Frequently asked questions

Permanent makeup typically lasts 12 to 24 months depending on skin type, lifestyle, and aftercare. We recommend a colour-boost session every 12 to 18 months to keep the result fresh.

A topical numbing cream is applied at the start of every PMU treatment, so most clients describe the sensation as mildly uncomfortable rather than painful. Skin treatments use lower-stimulus protocols and are well tolerated.

Avoid caffeine, alcohol, and blood-thinning medication for 24 hours beforehand. Come with clean skin (no makeup) and brows brushed but not plucked. We will share full pre-care guidance on booking.

Bookings go through our Treatwell page, by WhatsApp, or directly by enquiry on this site. Existing clients can rebook through the same link or message us directly.

Every PMU service includes the initial session plus a perfecting session at 6 weeks. Both are part of the listed price.

Lamination should be at least 4 weeks old before PMU. Tinting is fine; we recommend leaving 1 week between tint and PMU to read the natural pigment depth accurately.

No. PMU darkens significantly in the first 5 to 7 days, then exfoliates down to ~50 percent of the day-one intensity over the next 4 to 6 weeks. The healed result is what we map to on day one.

Microneedling, chemical peel, and radio frequency are launching soon at Facial Features. Join our enquiry list and we will be in touch as soon as booking opens.

For most skin concerns the strongest results come from a planned course of 3 to 6 sessions, spaced 4 to 6 weeks apart. Single sessions are restorative; courses are transformative.

For maintenance, every 4 to 6 weeks. For active concerns (acne, pigmentation), we may recommend a closer course at the start.

No. Our acne protocol is calming-led, not stripping. Active acne benefits from gentle decongestion and barrier repair, not aggressive extraction.

PMU bookings require a non-refundable deposit at the time of booking, which is deducted from the total. Facials and skin treatments are paid in full at the appointment.

We ask for 48 hours notice to reschedule without losing your deposit. Less than 48 hours, the deposit is forfeit.

Yes, message us on WhatsApp at least 48 hours before your appointment and we will move your booking onto the new service if availability allows.

Surface healing takes 7 to 10 days, with full pigment settle by week 4-6. Full written aftercare guidance is supplied on the day plus ongoing WhatsApp access during the healing window.

After PMU, avoid heavy sweat exposure for 7 days. After microneedling or chemical peel, avoid for 48 hours. Walking and gentle movement are fine.

After PMU, avoid makeup on the treated area for 10 days. After facials and skin treatments, you can wear makeup the following day.

We are located at 337 Green Lanes, Harringey, London N4 1DZ. Walk-ins are welcome on weekends, or book an appointment for weekdays.

Yes, gift vouchers are available for any treatment value. Message us on WhatsApp or email to arrange.